Frequently Asked Questions

You can register by contacting our office, messaging us on WhatsApp, or filling in the enquiry form on our Contact page. Our consultant will guide you through the required documents and confirm your seat once a booking deposit is made.

A booking deposit is required to secure your seat, with the balance settled before departure. We accept bank transfer and other common payment methods. Please contact us for the current deposit amount for your chosen package.

Yes. For Umrah and Hajj packages, our team processes your visa as part of the package. You provide a valid passport and the required documents, and we take care of the rest.

Yes, we offer flexible instalment plans for selected packages with no hidden charges. Speak to our consultant to arrange a payment schedule that suits you.

Hotel distance depends on the package you choose. Our economy packages place you within comfortable reach of the Haram, while premium packages offer hotels right beside it. The exact hotels and distances are confirmed at the time of booking.

Umrah departures run throughout the year, while Hajj follows the Tabung Haji schedule. We fly with trusted airlines from Malaysia. Contact us for the latest departure dates for your preferred period.

Cancellation terms depend on how close to departure the cancellation is made, as some costs — such as visa, flights and hotels — may already be committed. Please contact us for the cancellation terms that apply to your specific booking.

You will need a passport valid for at least six months from your travel date, passport-size photographs, and — for Umrah and Hajj — proof of meningitis vaccination. Our team gives you a full checklist when you register.